Privacy Policy

Last Updated: June 23, 2026

At The Pain Therapy Practice, we are committed to protecting your privacy and safeguarding any personal information you choose to share with us. This Privacy Policy explains how information is collected, used, disclosed, and protected when you visit this website or contact our practice.

Who We Are

The Pain Therapy Practice is a psychotherapy clinic providing services to clients in Ontario.

Questions regarding this Privacy Policy may be directed to:

The Pain Therapy Practice
Contact Form

Information We Collect

We may collect personal information that you voluntarily provide, including:

  • Name

  • Email address

  • Phone number

  • Information submitted through contact forms

  • Information provided when requesting information or scheduling a consultation

We may also collect limited technical information automatically, including:

  • IP address

  • Browser type

  • Device information

  • Website usage statistics

  • Cookie and analytics data

How We Use Information

Information collected through this website may be used to:

  • Respond to inquiries

  • Schedule consultations or appointments

  • Provide information about services

  • Improve website functionality and user experience

  • Maintain website security

  • Meet legal and professional obligations

We do not sell, rent, or share personal information for marketing purposes.

Contact Forms and Email Communication

Information submitted through contact forms or email may contain personal information voluntarily provided by visitors. This information is used solely to respond to inquiries and determine whether our services may be a good fit.

Please avoid sharing highly sensitive or urgent personal information through website forms or unsecured email.

Third-Party Services

We may use trusted third-party service providers to support our practice, including:

  • Website hosting providers

  • Appointment scheduling platforms

  • Secure telehealth platforms

  • Payment processors

  • Analytics providers

These providers may have access to information only as necessary to perform services on our behalf and are expected to maintain appropriate privacy and security standards.

Cookies and Analytics

This website may use cookies and analytics tools to better understand how visitors interact with the site and to improve website performance.

You may disable cookies through your browser settings; however, some features of the website may not function properly.

Security

Reasonable administrative, technical, and physical safeguards are used to protect information against loss, theft, unauthorized access, disclosure, copying, or modification.

While every effort is made to protect information, no method of electronic transmission or storage can be guaranteed to be completely secure.

Personal Health Information

Any personal health information collected as part of psychotherapy services is managed in accordance with Ontario's Personal Health Information Protection Act (PHIPA) and applicable professional standards.

Detailed information regarding the collection, use, storage, and disclosure of personal health information is provided to clients as part of the informed consent process.

No Therapeutic Relationship

Contacting this practice through this website, email, or a consultation request does not establish a therapist-client relationship.

A therapeutic relationship is established only after appropriate intake procedures, informed consent, and mutual agreement to provide services.

Your Rights

Subject to applicable privacy legislation, you may request access to or correction of your personal information by contacting us directly.

Changes to This Policy

This Privacy Policy may be updated from time to time. Any changes will be posted on this page with an updated revision date.

Contact

Questions regarding this Privacy Policy may be directed to:

The Pain Therapy Practice
Contact Form